How to Order Online:


1.    Add items to your cart by clicking add to cart button.

2.    Follow through to check out process in your shopping cart.

3.    Process payment by PayPal or by Credit Card through Stripe.

4.    Once the transaction is complete, you will receive a notification by email.

5.    We do not take funds from your credit card until your order and stock is confirmed.

6.    You have until the processing stage to cancel your order. Our processing stage is the status that the order is confirmed, proceeded, packed and being prepared for your order. All notices are received by email.

7.    Once shipped, we will send you a tracking number.

8.    Following your order, we will follow up to ensure your satisfied with the service.


Thanks for choosing Step21 Fitness Canada.